Terms of Service

1. Agreement

These terms govern access to and use of the dicimint service. By creating an account or using the service, you agree to them on behalf of the organization you represent.

2. Accounts and workspaces

You are responsible for the accuracy of account information, for safeguarding credentials and for activity under your workspace. Workspace owners control membership, roles and billing.

3. Acceptable use

You may not use the service to violate law, infringe rights, distribute malware, attempt unauthorized access, disrupt the service, or process content you do not have the right to process.

4. Customer content

You retain ownership of the documents, comments and files you submit. You grant us the limited rights needed to host, process, back up and display that content to your workspace. We do not use customer content to train AI models.

5. AI features

AI features are optional. When enabled, they process content through the provider configured for the deployment. AI output is assistance, not approval, legal advice or a compliance determination.

6. Subscriptions and billing

Paid plans are billed according to the order form or checkout. Seats, minimums, renewal terms and taxes are stated there. Failure to pay may result in suspension after a grace period, but your data remains exportable during that period.

7. Trials

Trials are time-limited and may be modified or ended early. At the end of a trial, continued use requires a paid plan unless we agree otherwise in writing.

8. Availability and support

We work to keep the service available and secure. Uptime commitments, support response times and service credits apply only where an Enterprise agreement states them.

9. Termination

You may stop using the service at any time. We may suspend or terminate for material breach, non-payment or risk to the service or other customers. On termination, you may export content during the stated window, after which it is deleted under our retention policy.

10. Disclaimers and liability

The service is provided without warranties beyond those required by law or an Enterprise agreement. To the maximum extent permitted, neither party is liable for indirect or consequential loss. Liability caps are set in the order form or Enterprise agreement.

11. Changes

We may update these terms. Material changes will be notified before they take effect. Continued use after the effective date constitutes acceptance.

12. Contact

Questions: hello@dicimint.com.

Questions about this document: hello@dicimint.com.